Last Updated: February 12, 2026
If you’re experiencing an issue with SommelAI or have a question, we’re here to help.
Email us: support@thesommelai.com
We typically respond within 24 hours.
SommelAI is an AI-powered wine recommendation app. Scan a restaurant’s wine list with your phone camera, tell the app what you’re eating or in the mood for, and get personalized wine pairing suggestions in seconds.
Open the app and tap the scan button on the home screen to open the camera. Point your camera at the wine list and tap the capture button when the image looks clear. The app will then extract the wines from your photo.
Wine lists vary in formatting, lighting, and print quality. If some wines were missed, try rescanning with better lighting or a steadier angle.
Each user can perform up to 10 AI-powered actions per day. Each scan and each pairing request counts as one action.
Your personal information is not shared with third parties in a way that identifies you. We may use anonymized and aggregated data to improve our services and generate industry insights. See our Privacy Policy for full details.
Email support@thesommelai.com with the subject line “Data Deletion Request” and include your Account ID (found in the Profile tab of the app). We’ll process it promptly.
We’d love to hear from you! Email support@thesommelai.com with details about what you experienced or what you’d like to see. Including your Account ID (found in the Profile tab) helps us investigate issues faster.